Resume

 

Qiyong Zeng

 

charles4sap@gmail.com

         904-534-0430

 

 

Technical Highlights

·               Totally 21 consecutive years SAP basis experience in many quaint-essential Fortune 100 companies including ExxonMobil, Lucent, Siemens, Kodak, MCI, AT&T, Xerox as well as SAP America.

·               Totally 15 years of extensive SAP data archiving experience for above Fortune 100 companies.

·               US citizen.

·               20 consecutive years of Oracle DBA including Oracle11g, 10 years of DB2(UDB) DBA, 6 years SQLServer DBA.

·               Available for 24x7x365 ON-SITE support.

 

Technical Summary

 

SAP basis	21 years
SAP migration	16 years
SAP system upgrade	>100
SAP enhp upgrade (enhancement packs)	>50
SAP BI BOBJ	6 years
ASU toolset for upgrade	5 years
XI/PI/PO basis	10 years
Dual Stack split	>60
SAP Enterprise Portal	11 years
ILM archiving with IXOS(now OPENTEXT)	15 years
SAP CHARM	8 years
Homogeneous database copy(migration)	>500
Heterogeneous  database copy (migration)	>100
Oracle DBA	19 years
DB2/UDB	10 years
MS SQL server	7 years
Sun/Solaris	15 years
UP-UX (up to 11-23)	12 years
AIX	12 years
SAP TMS (Transport management system)	13 years
SAP MI (Mobile Infrastructure)	4 years
ECC6.0	6 years
GRC	2 years
TDMS	6 years
SRM	6 years
SCM APO LiveCache	10 years
Sabrix	4 years
CRM	7 years
GTS	3 years
TMS	15 years
Vertex	6 years
BSI	15 years
Siteminder	6 years
ClearTrust	6 years
Solution Manager 7.1	2.5 years
SAP BW/BI basis	10 years
Linux	5 years
Wily	5 years
Vendavo	5 Years
MDM	3 years
Totally 26 full SAP implementation cycles	Include sizing, install, config, client strategy, etc

 

 

 

SAP training

SAP EP6.0, SAP NW2004, SAP NW2004s, SAP data archiving. SAP WAS. SAP CRM, SCM.

 

Platforms

Unix including Solaris, HP-UX, AIX; Windows2003, Windows2008

 

SAP Software

SAP ECC6.0, SAP HANA, SAP NW2004s, APO, EP6.0, SCM, CRM, SEM/BW/BI

 

Oracle Software

Oracle 6.x to 11.x, SQL server 2005, DB2(UDB).

 

Education: Ph.D. in Computational Physics, 1988, Beijing University, Beijing, China

 

 

PROFESSIONAL EXPERIENCE

 

Duval County Public School (Jacksonville, FL, Dec 2014 – Now)

SAP basis lead on HR project. Support NW7.4 Portal in ESS/MSS, IGS areas, massive upgrade BSI9.0 to BSI10.0, extensive support for HR modules including W-2, payroll, printers, HR structural authorization, etc.

SAP basis lead for BOBJ4.x including installation, upgrade and patching.

 

Bank of America: (Charlotte, NC, May 2014 – Nov 2014)

Participate a large SAP Hana BW migration/upgrade project. Use Database Migration Option (DMO) of SUM to migrate six AIX-DB2 based NW7.x BW to LINUX-HANA based NW7.4 BW.

 

 

Orange County Public School (Public Sector, Orlando, FL, Jan. 2014 – April 2014)

SAP basis lead in SAP data migration project. Perform extensive SAP TDMS data migration for various SAP systems (e.g. ECC/HCM, SRM, E-Recruiting, etc.) to reduce the size of entire landscapes across the board to provide clean and concise HCM testing environments. Train SAP basis talents to master SAP TDMS skill. Trouble-shoot a lot of HCM/E-Recruiting specific issues such as performance-tuning on huge HCM tables (e.g. PCL2, PCL4, etc.), solving the HCM overlapping portion between ECC and E-Recruiting, etc. Use Distribution Monitor to speed up the TDMS migration.

 

Applied advanced-level SAP basis/ Oracle DBA experience in performance-tuning and trouble-shooting TDMS for ECC/HCM, SRM and E-Recruiting systems, e.g. profile  parameter setting, batch job scheduling, Oracle 11g debugging, workload analysis, Oracle/DB2 DBA space management, RMAN/BRTOOL usage, etc.

 

Tuning the Solution Manager which is the TDMS control/central system. Performan trouble-shooting on Solution Manager.

 

Southern Wine & Spirits of America Inc.(Miramar, FL, Sept  2013 – Jan.2014)

 

Solman7.1 - SAP basis lead for a project to roll out Solution Manager 7.1. Solman7.1 configuration on EWA, LMDB, SLD, DVM, ITSM, CTS+, CHARM and MOPZ. Specialized in advanced CHARM functionalities such retrofit, cross system locking to streamline SAP transport management.

 

Biller Direct- Pilot project for SAP FSCM-Biller-Direct Java portal system (NW7.3x) . Install Biller-Direct Java7.3x portal systems. Configure the connection between ECC and Biller-Direct Java7.3 portal Configure Single-Sign-On between Sharepoint and Biller-Direct portal7.3x. Install/configure/trouble-shoot NWDS and NWDI for Biller-Direct Java portal code development.  Setup security profile and users for Biller-Direct Java portal7.3x.

 

ESS/MSS - Integration between ESS/MSS portal on NW7.4 and ECC6 EHP7 with HCM Renewal, including  ECC/ESS/MSS security setting and trouble-shooting. Landscape design for ESS/MSS portal integration with ECC6EHP7 as well as SAP webdispatcher as the reverse proxy. Developed a full suite of ESS/MSS portal testing procedure on personal profile, time quota overview, time statement, leave request overview, W4, W2 online selection/re-print ( the new 3228 infotype ), and benefits open enrollment. Performance tuning for portals in HPUX/Oracle11g and Linux server environment.

 

 

ExxonMobile (Houston, TX, Oct 2010 – Aug 2013)

 

TDMS – SAP basis lead for 8 TDMS data migration/copy projects including different scenarios such as

1)     TDMS shell creation combined with OS/DB data migration technology

2)     TDMS pure configuration data and master data

3)     TDMS time reduction

for ERP, BW and CRM, respectively. Fully explore undocumented TDMS techniques, e.g.

1)     shell creation technique using heterogeneous system copy (i.e. OS/DB migration, e.g. from UDB/DB2 to Oracle);

2)     unicode conversion with TDMS;

3)     use of Distribution Monitor to leverage extra servers’ horsepower;

4)     various effective TDMS performance tuning tips;

5)     advanced Oracle DB/DB2 space management in TDMS copy.

 

SAP BW dual-stack split – participate 16 BW7.1 dual-stack splits. Proven skill at manipulating control.xml to restore Java-only DB from dual-stack DB export. Expert level knowledge on integrating Java only instances into SLD/LMDB after the split.

 

DB migration - Frequent BW dual stack refresh (PRD->QA and PRD->DEV)) and the post-copy re-configuration among different middleware such as CRM, SCM(APO), BPC and ECC. The DB migration methods include SAP standard method (i.e. sapinst), DB backup/restore and DB export/import. Extensive SSO configuration between BW portal, webdispatcher clusters and CA Siteminder after each DB migration. Especially strong in the DB migration in clustered HA environments, including Symantec Veritas, MSCS, HP Serviceguard, etc.

 

SAP Hana - SAP basis support for extensive BW/ECC EHP5 migration to SAP Hana. Size BW on Hana to prepare SAP Hana hardware. Configure SSO between BI applications (BOBJ) and Hana.

 

SAP portal - Extensive SAP basis administration on various SAP portal applications such as BW Portal,  Portal Knowledge Management (KM), E-Recruiting portal and Biller Direct portal with backend systems such as ECC6 EHP5. Implement SAP transport management for Java stack transports. Support the migration and upgrade SAP portal to NW7.3. Architect new SAP portal landscapes.  Extensive integration for portal and sharepoint (WEBDAV) to archive documents from BW precalculation. Technical support for BW7.01 to BW7.31 (including BW Enterprise Portal Java 7.31) upgrade. Proven proficiency at using Visual Administrator and Configtool to trouble-shoot/tune Java systems.

 

BW/BI - Extensive BW/BI precalulation setup and configuration.

Extensive technical support for PI/BW upgrade from 7.01 to 7.31 including 5 BW landscapes. Proven trouble-shooting skills for BW release upgrade. Specialized in BW portal install, upgrade and configuration. Proven ability to integrate SAP portal7.3x with BOBJ4.0. Extensive SAP webdispatcher cluster configuration as load balancer, reverse proxy in DMZ.

 

SAP MII - Extensive SAP MII Portal system installation, upgrade, OS migration and DBA administration in an NT/SQL Server environment. Configure various connections among MII, ERP as well as many 3^rd party products to implement reliable plant floor management. Schedule maintenance jobs for monitoring and housekeeping in SAP MII. Proven trouble-shooting skills

 

Apply and analyze OSS notes and use retrofit functionality to sync implementation landscape.

 

Extensive use of Solman7.1/Wily on support packages/patch application, workload analysis, system error analysis, performance monitoring, BPM, administration of multi-landscape environments.

 

 

Chico Apparels  - (Ft.Myers, FL, July 2010 – Sept 2010)

 

Extensive SAP CHARM/CTS+ configuration for PI, BI and BOBJ systems. Fully explore CHARM retrofit and cross-system lock features. Provide detailed CHARM User’s Guides for approvers, testers and developers.

 

 

International Paper Subdivision (Jacksonville, FL, April 2010 – June 2010)

 

Data archiving - Configure SAP data-archiving for ECC, BI7.0. Configure DART and AS for retrieving archived information. Automate data-archiving jobs. Setup OPENTEXT(IXOS) for ECC FI-CO data archiving. Specialized in analyzing the inter-dependency among different archiving objects. Setup different workflows for different data archiving scenarios. Trouble shoot ADK and Archive-link. Use homogeneous database copy to clone production systems which is used for data archiving test run and the validation of archiving variants. Re-organized the highly-fragmented Oracle DB after archiving.

Solution Manager - Architect and implement Solution Manger solution for a comprehensive SAP project with major SAP products such as ECC, BOBJ, SCM, PI , BPC, CRM, SRM/E-SOUCING/CLM, etc. Design and configure Solution Manager 7.0 CHaRM for very complicated SAP transport systems with multiple transport targets, transport routes and transport domains. Set up service desk for CHaRM/CTS+/NWDI integration with different SAP products, especially for PI7.0/PI7.1, BOBJ, and EP7.0 Java stack development. Implemented CHARM retrofit and cross system locking for maintenance and implementation landscapes. Extensive KM troubleshooting on Solution Manager which is integrated with Trex.. Set up RCA for all PI/BI systems using SM7.0 as the central system. Upgrade to BI7.1.

 

MIT (Massachusetts Institute of Technology) (Boston, MA, Jan 2010 – March 2010)

     Design and implement SAP HCM component LSO portal architecture. Configure HCM component LSO content player, offline player, LSOFE and authoring environment. Implement full X.509 security authentication among all communication channels on Oracle10g/11g and HP-UX platform. Integrate and configure PI7.0/PI7.1 for external training providers. Integrate HCM and LSO for employee/student administration. Import SCORM training material into LSO. Full exploration of newest ECC ehp4 LSO functionalities. Integrate BI7.0/BI7.1 with SAP learning solution for analytical reporting on student training. Integrate TREX7.1 with SAP LSO for extensive index search over complex LSO repositories. Implement ESS/MSS to fully leverage SAP LSO course administration, course planning and course bookkeeping. Extensive SAP security configuration for ABAP and JAVA users, security groups and roles with LDAP.  Extensive security trace and monitoring performed to guarantee no security holes exist.

         

 

Levi’s: (Westlake, TX) : Nov 2009 – Jan 2010

Perform BI data archiving. Implement ADK-based BI archiving and near-line storage for Levi’ s huge production BI system. Configure the connection between BI and IXOS(OpenText) systems.  Configure DART and AS (Archiving Information system) for quick access to archived data.  Configure different scenarios including printlist-archiving, incoming document archiving, etc. Perform data analysis for effective data archiving process. Upgrade IXOS4.0 to Opentext9.6.

 

OS/DB migration for SAP products such as BW, ECC, PI and ESS portal.

 

CMC (Dallas, TX):  Sept 2008 – Sept 2009

Senior SAP Basis Consultant

·               TDMS - Extensive TDMS assignment (11 TDMS projects), including shell creation, configuration/master data copy and time reduction. Apply patches to TDMS servers. Proven skills in TDMS performance tuning.

·               SAP portal – extensive SAP portal install, upgrade and integration with ECC. Extensive SSO configuration between portal and other SAP systems.

·               Solution Manager – configured CHARM for transports in multiple landscapes. Configure CTS+ and NWDI for non-ABAP transports. Proven ability at configuring retrofit and cross-system locking.

·               SAP Products – Implement a global SAP solution for CMC at USA, Australia, Europe and Asia. Manage multiple landscapes including Windows2005 and SQLserver based NW7.0, EP7.0 (ESS and MSS), PI(XI) 7.1, ECC6.0, SRM(EBP), E-SOURCING/CLM, CRM, SCM(APO and LiveCAche), Solution Manager, BI7.0(BEX), TM7.0,GRC(Virsa)5.2 and GRC5.3, GTS, TMS, MDM, BSI, SEM, Vertex, SLD,NWDI(CMS), Wily, etc. Proven technical leadership on multiple landscape activity and implementation. SAP EP7.0 KM/TREX integration with Solution manager7.0.  SAP EP system upgrade. SAP EP7.0 install on VM ware based MSCS. Dual stack (ABAP + JAVA) ECC6.0 install on VM ware based MSCS to provide high-availability for mission-critical production landscapes. Extensive MSCS failover test for SAP Portal.  Configure the Single Sign-On (SSO) between ECC and SAP Portal, BI and Portal. Multiple homogeneous SAP system copy to clone N+1 landscapes for SCM, ECC, Portal, PI, SRM, CRM, BI/BW, Solution Manager7.0, GRC, TM7.0 and NWDI systems. Configure ESS/MSS for HR department SAP portal so that employees can manage their payroll and benefits on-line. Configure Portal to use centralized SLD. Portal performance tuning. Configure the SAP web service for ADOBE application. Extensively using SNOTE to apply ABAP corrections.

·               SAP data archiving – Worked as the data archiving architect on massive SAP data archiving for HR(HCM,HRIS), BI(BW), PS, FI-CO, MM, SD and CRM with OPENTEXT 9.5 as the archive management tool. Install OPENTEXT imaging client 9.5. Work as an OPENTEXT9.5 administrator with daily responsibilities such as installation, upgrade and management. Utilize DART to merge data extracts from both archived data and data from DB. Work with developers to extend DART functionality beyond SAP specs. Trouble-shoot DART and ARCHLINK. Install and configure DOCULINK to provide business users a seamless interface to archived documents as well as documents from the DB. Configure multiple data archiving scenarios including printlist archiving, early storing with barcode, storing for subsequent assignment, early archiving with workflow for Incoming Invoices and various scanned imaging documents. Run the production mode of data archiving against cloned real production systems on the sandbox as a user-acceptance test after which the business department can sign off the actual production archiving/deletion. Implement and test extensive XML-based data archiving. Configure MS Office Document Imaging to display archived documents. Install and configure OPENTEXT Enterprise scan and document pipeline. Help archiving non-SAP data and legacy data into archives managed by OPENTEXT and develop custom data archiving objects. Tutor business users how to use SAP built-in archive retrieval tools to display archived data directly from OPENTEXT. Install and configure DOCULINK for displaying archived documents. Install rendition servers to convert archived imaging types into PDF and TIFF.

·               BOBJ – Install BOBJ in a clustered NT platform. Configure AD Authentication for .Net CMC and InfoView.  Install BOBJ client softeware. Release upgrade for BOBJ.

·               PI/XI - Managed 2 landscapes for PI7.0/XI3.0 Setup CTS+/CHARM for Java transport at PI. Install/configure Seeburger adapters for PI7.x. Prioritize messages in PI/XI to improve the performance. Tune PI/XI performance. Migrate XI2.0 to PI3.0.

·               BI/BW - Extensive BI7.0 trouble-shooting on the JAVA stack, modeler, Java web, ODS objects and SSO. Trouble-shoot the connectivity between BW and ECC. Massive BI performance optimization.

·               SAP MII – Proven capability on designing MII architecture. Install/upgrade/patch/trouble-shoot MII landscape.

 

 

Northrop Grumamm (Richmond, VA. May 2007 – August 2008)

Senior SAP Basis Consultant

·               SAP Enterprise Portal – Team leader of Enterprise Portal (including ESS and MSS) project. Managed a team of 3 people to implement a huge SAP portal7.0-MI7.0-ECC6.0-handheld-MS/Sharepoint multi-tier landscape architecture. Managed multiple landscapes such as EP7.0, MI7.1/7.0, BI7.0, ECC6.0, etc. Deploy Introscope (Wily), SAPCCMSPING, SAPCCM4X for monitoring EP7.0. and other SAP systems. Extensive SSO thru CA Netegrity Siteminder setup. Heavy duty trouble-shooting for the SSO connection among EP7, ECC6 and Mobile Infrastructure.  Massive ESS/MSS deployment for HRIS  SAP portal to enable employee self-service on HR payroll and HR benefits. Extensive UME setup and role/group management/configuration, EP7 performance tuning. Extensive trouble shooting on reverse proxy, webdispatcher and Java stacks. Extensive ITS configuration and trouble-shooting to render ECC 6.0 contents on URLs. Extensive E2E root cause analysis for EP and BI systems. Add additional application servers for Portal 7 in a heterogeneous server environment to provide high performance for UCES users. Massive ADOBE service configuration for different SAP applications.  Massive performance tuning on the traffic among mobile handheld <– >satellite< – >SAP portal 7.0. Extensive use of httpwatch® to track networking issues and meet corp networking security requirements. Install UCES. Configure UCES functionalities in Portal applications. Configure SSO/Jco for UCES and Portal. Maintain centralized SLD for the SAP landscapes. Manage Tomcat printing utility. Configure MS windows IIS as a web server for portal.

 

EDS (Dallas, TX)  Aug 2006 – May 2007

·               SAP data archiving – Designed SAP data archiving architecture and strategy for EDS clients (e.g. Conoco-Phillips, Inc.).Configure OPENTEXT for clients. Managed SAP data archiving for PI(XI), SD, PS, FI-CO, ECC, BW, HR payroll (HRIS) and CRM systems to remove tons of  old data from the database with OPENTEXT (IXOS) as the storage tool. Integrate workflow with archivelink for multiple business scenarios such as invoice management, HR recruitment, etc. Particularly focus on the archiving on BW ODS objects, infoCubes. Work as the data archiving liaison between business departments and the basis team. Document archiving requirements. Automate periodic archiving jobs. Plan the storage for the archived data. Configure DART to access and retrieve archived data. Import and configure DOCULINK to convenience users’ access to archived documents. Use IXOS (OPENTEXT) to manage scanned documents and imaging.

·               Solution Manager 7.0 - Configured ChaRM using SM7.0 (Activate BC sets, maintain number range, create Ibase components). Document ChaRM user guides for transport managers, code developers, etc. Deploy Wily Introscope Enterprise manager and agents. Configure HP Connect-It for SAP systems. Configure and use SMD on SM7.0.

·               SAP products – Managed complicated SAP landscapes encompassing CRM, BI, ECC6.0, PI7.0, SRM, EP7.0(ESS and MSS), NWDI, BSI, Vertex, GRC5.2, Sabrix, TMS,SCM, etc. for some global enterprises SAP project (e.g. Cardinal Health) based on Sun-Cluster technology. Collaborated with off-shore India team to manage many landscapes. Supervised the 7x24 on-call for EHRO(HRIS+Payroll solution) project. Deployed Wily agents, SAPCCM4X and SAPCCMSPING. This is a comprehensive SAP project using multiple SAP products such as PI7.0(XI3.0), EP7.0, ECC6.0, NWDI, SM4.0 and BI7.0. ,CRM (XOM) , Configured/troubleshot 4.6C XI7.0, EP7.0 (with ESS and MSS), ECC6.0, BI7.0, SRM and Solution Manager4.0. Worked extensively on ECC6.0, EP7.0, XI7.0 and Solution Manager 4.0 integration. Set up performance monitoring/ EWA for XI7.0, ECC6.0 and EP7.0 thru Solution Manager 4.0. Re-group SLD to centralize the object repository. User security for ECC6.0, EP7.0, XI7.0, NWDI and NetWaver2004s. Configure NWDI. Configure Tomcat.  Configure LDAP for the UME of NetWeaver2004s. Implemented GRC for EDS clients. Used NWDI to deploy Java code. Performance tuning on ABAP code and use SNOTE to correct ABAP code. Configured E-Recruitment for HR(HRIS). Use Loadrunner for performance evaluation.

·               SAP E-Recruiting – implement and configure SAP E-Recruiting in a project including ECC, PI, BI, SRM, TREX and EP (MSS/ESS).

·               SAP architecture design – Extensive capacity planning for SAP business suite such as SRM, CRM, BI/BW, PI, etc. Detailed sizing on CPU, hard disk and memory for SUN servers. Propose SAP landscape infrastructure with the optimized performance. Manage heterogeneous OS environment including Solaris, AIX, HP-UX and NT Windows 2003. Memory tuning for both ABAP and JAVA systems.

·               SAP TREX administration – install and configure TREX for indexing SM KM documents.

·               SAP CRM – configure the connection between ECC and CRM as well as the connection between CRM and MS outlook. Configure the integrated IPC for CRM. Upgrade CRM4.0 to CRM5.2.

·               SAP basis for HR – Extensive PU12 configuration for exporting master data to external payroll systems.

·               SAP SRM(EBP) – Install SRM(EBP) on MSCS based SQLserver. Configure the connection between the FTP server(MDM) and SRM(EBP).

·               SAP SCM – install and administer SCM4.0/SCM5.0/APO/LiveCache in an MSCS HA environment.

·               DBA administration – work as the only Oracle DBA in charge of a huge OS/database migration from HP-UX(TRU64) to AIX platform. Extensive heterogeneous system copy used to accomplish the migration. Extensive Oracle/SQLserver/DB2 performance tuning. Use MCOD to accommodate multiple Oracle based SAP instances in the same database. Enable 10g Dataguard to setup the standby DB for mission critical production systems. Install SQLserver based NW04s systems on VM ware. Manage legacy DB2(UDB) systems based on R/3 releases. Use third party tools such as Tivoli TSM) to backup databases.

·               PI/XI and BI/BW - Install Seeburger AS2 adapter and SFTP adapter for PI3.0. Help the integration between PI7.0 and MQSeries. Install PI7.0 n AIX HACMP cluster and MSCS fr high-availability. Work as the BW basis administrator. Install and Configure the BW landscape. Trouble shoot BW related issues. Assist massive BI/BW data loading.  Extensive BW/BI performance monitoring and tuning.

·               SAP system Upgrade - Work on CRM/ECC upgrade project from CRM5.0 to CRM2007 SR2( NW2004s Based system) and R/3 4.6C  to ECC6.0 on UNIX AIX/Oracle (include UNICODE conversion).  Overcome a lot of  SAP upgrade difficulties using many years of upgrade experience. Extensive CRM connectivity configuration and testing before/after the upgrade. Extensive data archiving for ECC prior to the upgrade to minimize the downtime.

·               SAP Enterprise Portal – Apply ESS/MSS packages to HRIS EP7.0 for HR division payroll/benefit employee self-serivce. Extensive trouble-shooting on Enterprise Portal 7.0. Massive Java code deployment for EP7.0. Configure EP7.0 log/trace for debugging. Extensive J2EE java code debugging activities. Integrate MS Sharepoint into SAP portal7.0 and use TREX to index MS Sharepoint. UME and SAP security for portal.  Install UCES add-on Portal server. Customizing UCES functionalities. Setup RFC/Jco connections for UCES.Administer and configure TREX for Enterprise Portal7.0 KM and SM4.0. Indexing massive amount of documents on SM7.0 and EP7.0 KM. Siteminder and ClearTrust to in SSO configuration for EP7.0. Setup centralized SLD for SAP systems across landscapes.

·               SAP TDMS - Install TDMS for ECC6.0. Bring HR HCM configuration from the sender to the receiver to setup TDMS scenario. Scramble HR data using TDMS field-related and event-related rules. Performance tuning on massive TDMS projects.

·               SCM - SCM/APO/LiveCache install, management and upgrade. Configure and trouble-shoot CIF.

·               SAP security – maintain security roles for both ABAP and JAVA users. Assign roles to users.

Configure LDAP for Portal and XI users. Implement Virsa for compliance.  Implement X509 and SNC for all PI/XI communication channels.

 

 

Sungard (Charlotte, NC)  Feb. 2006- Jul 2006

Senior SAP Basis Consultant

·               SAP system upgrade - Upgrade SAP systems for pharmaceutical company Smith and Nephew Company (FDA regulated)  at  HP-UX 11.11/ 11.23 and Sun/Solaris platforms,  including 4.6c -> ECC5.0(ABAP+JAVA), BW3.1 -> BW3.5 with JAVA add-on. 

·               SAP Solution Manager  - Use SM3.2 to set up Change Request Management. Install and configure Wily Introscope on SM and managed systems. Configure Wily Introscope Enterprise Manager.

·               SAP architecture design – Analyze SAP client business requirement. Review and revise existing SAP infrastructure proposal with an optimization between cost and capacity. Implement the designed infrastructure with fine tuned profile parameters for the best performance. Sizing memory and CPU using SAP tools. Planning and tuning SAP webdispatchers for better internet access to SAP systems.

·               SAP data archiving – Worked as a data archiving lead and architect. Managed extensive data archiving to trim the databases prior to the BW3.1  ->BW3.5 upgrade therefore the production downtime was minimized. Store and manage archived data  using  IXOS. Configured DART to facilitate users’ access to archived data.  Configured multiple archiving scenarios (e.g. early archiving with workflow, late archiving with barcode, etc.). Worked as IXOS archive server administrator. Conducted data archiving for multiple modules such as FI-CO, PS, SD, MM, HR payroll, etc.

·               SAP Enterprise Portal - Migrated SAP Portal from EP6.0 (ESS/MSS) systems to NW2004s. Especially strong at using Configtool and Visual Administrator to configure/trouble-shoot JAVA stack(J2EE). Administer TREX on Windows 2003 for indexing EP KM, Solution Manager and EP7.0 integrated  MS Sharepoint. Used Siteminder for the SSO of EP7.0. Configured TREX for EP7.0 Knowledge Management and Solution Manager 3.2. Apply and configure ESS/MSS for EP7.0 for HR payroll self-service and manager self-service. Performance tuning on Portal and DB.

·               SAP products – Managed the maintenance of many SAP landscapes including BI/BW, PI3.0, ECC5.0, CRM5.0, GRC, GTS, Sabrix, Vertex, SCM/APO/LiveCache, EP7.0, SRM(EBP), etc. Migrate SAP systems from Solaris to AIX using heterogeneous SAP system copy method. Configured E-Recruitment. Configure Solution Manager3.2 CHARM for change management.

·               SAP security –  Worked as the only SAP security administrator for various SAP systems. Implement users IDs, user groups and roles according to company security architecture.

·               DBA Administration - Massive database reorganization after data archiving to re-claim the space for Oracle/SQLserver/DB2(UDB). Extensive database disaster recovery testing using RMAN and TSM. Frequent homogeneous SAP system copy using Oracle/SQLserver/

      DB2(UDB)  specific methods. Extensive DB performance tuning.

 

 

Convergys (50%US Government – Public Sector):(Jacksonville, FL. Jun 1999 – Jan 2006)

Senior SAP Basis Consultant

·               SAP data archiving - Worked as a data archiving consultant implementing SAP data archiving for different business components (e.g. SD, PS, FI-CO, BW, XI, HR payroll etc.), using IXOS as the storage management tool. The data archiving projects were for many outsourcing clients such as Roche Vitamins and Fine Chemical(pharmaceutical), Pfizer(pharmaceutical), state of Florida, etc. Design SAP data archiving strategy and architecture. Administrate and upgrade IXOS systems. Apply hot packages/notes to fix bugs in data archiving objects. Configure multiple archiving variants per business requirements. Re-organize tables/indexes after massive SAP data archiving to reclaim the space. Massive data archiving before R/3 and BW upgrade to minimize the production downtime. Used DART to retrieve archived information. Use IXOS save and manage archived data on WORM and CDs. Configure workflow for early archiving, document type to include barcode into document, print list archiving and many other archiving scenarios. Customizing the archivelink for IXOS. Installed and set up a remote standby server for the primary IXOS archive server to increase the security. Administer EMC, NetApp, etc. to store the archived data.

·               SAP architecture design – designed a complete Portal-ECC infrastructure for SAP HCM projects with a lot of middleware such as web server (Appache and IIS), DMZ, webdispatcher, ClearTrust, etc. Extensive capacity planning and performance tuning were used to speed up internet portal users’ access to ECC HR data via portal.  Convert entire State of Florida HR department from mainframe to SAP HR system – from blueprint to actual implementation.

·               SAP project management – managed more than 6 outsourcing HCM landscapes from blue-print to production support. These managed landscapes were for The State of Florida, Pfizer, Dupont, Lucent, AT&T internal, respectively. After the initial on-site management of the start-up, directed off-shore teams to continue the support.

·               SAP products - Managing more than 200 SAP instances including R/34.0B-4.6C, SRM(EBP),

CRM(IPC), NW2004s, SCM, NWDI, BW, XI2.0, XI3.0, BSI, Vertex, TMS,  and Portal (5.0, 6.0 and 7.0 with MSS/ESS) on Oracle, SQL Server or DB2/UDB and the platform of Sun-Cluster (HA). OS level performance tuning for Sun/Solaris. Some landscapes are for Pfizer which is under FDA regulation. Provided 7x24 HR Payroll production support for many years. Extensive capacity planning for new outsourcing clients. Install and administer SUN RFID software. Integrate SUN RFID with SAP AUTO-ID (AII). Troubleshoot the interfaces between the AUTO-ID infrastructure and backend systems. Managed NWDI (JDI) system to deploy Java development in multiple landscapes. Configured NWDI for both PI and EP. Design the architecture to maximize the performance of ECC 6.0, CRM, SRM and Solution Manager. Extensive J2EE configuration and JAVA stack code trouble-shooting. Deployed more that 10 SAP WAS in the DMZ area for BPS to use CSS load-balancing. Extensive trouble shooting experience on the communication between DMZ’s hosts and CI/DB within the firewall. Fully experienced with the configuration and trouble-shooting on trusted-relationship between WAS and R/3, WAS and BW ,Portal and BW (BI), etc.

·               Solution Manager - Install Solution Manager 3.2, configure Solution Manager 3.2 for performance monitoring, CTS, Roadmap and BPS.  Highly skillful at troubleshooting Solution Manager3.2. Investigated the feasibility to implement Solution Manager 4.0 to monitor EP6.0, XI3.0 and other NetWeaver04 components.   Created CHARM on Solution Manager 3.2 managing transports for multiple NetWeaver04 components including BW3.5, XI3.0, ECC5.0/ECC6.0 and WAS.

·               SAP basis for HR – specialized on HR interface toolbox (PU12) configuration for data exchange between SAP ERP and 3^rd-party payroll systems such as ADP.

·               PI/XI and BI/BW - Migrated XI2.0 to XI3.0. Installed, Configured and troubleshot XI3.0 (including SLD, adapter framework and interfaces). Fully experienced in deploy 3^rd-party drivers for different adapters. Set up monitoring system for XI3.0. Applied Support Stacks to XI3.0 systems. Configure SSO for XI 3.0 systems. Make system content copy for XI3.0. Trouble-shooting XI/PI message mapping. Trouble-shooting SLD.

·               SAP Enterprise Portal - Installed/configured/troubleshot EP6.0 and TREX6.0. Proven expertise in configuring the SSO between EP and BI/BW. Massive patching on EP6.0/TREX and KM/Collaboration. Coordinated the creation/test of Portal Content Display objects (e.g.  iviews, worksets for BSP Applications, CPI Queries & BW Reports) after the  upgrade from EP5.0 to EP6.0. Especially strong at configuring ClearTrust or Siteminder SSO and UME for Portal security integration, assigning logon page/themes/custom iView /Page Templates. Implement WebDispatcher in the DMZ for Enterprise Portal6.0/7.0. Proven ability to implement clustered EP6.0 for load balancing. Massive BSP (Business Service Page) deployment/troubleshooting on SAP WAS to provide users to access SAP HR payroll/benifit via internet.

·               SAP system upgrade - Upgraded multiple SAP components from various lower versions to higher versions (such as from 3.x to 4.7 and various versions to ECC5.0). APO upgrade. The most outstanding projects were the migration of EP5.0 to EP6.0, the upgrade of Lucent 250,000 employee’s SAP HR payroll system R3.1I to 4.7( including DEV, QA, Consolidation and Production ), and the upgrade from 4.6c to ECC5.0 . Proven ability to handle very difficult upgrade situations for production in a timely and quality manner. Other upgrade projects include: 1)  upgraded a BW3.1 landscape to BW3.5 (DEV, QA, PROD); 2) ,migrated XI2.0 systems to XI3.0. 3) upgraded CRM. Configured IPC for CRM. Integrated CRM connectivity after the upgrade.

·               DBA Administration - Installed/troubleshot SAP R/3 and WAS in MSCS cluster, Oracle RAC and DB2(UDB) HACMP environment to provide high-availability. Exhaustive testing on different fail-over scenarios to guarantee business continuity for mission critical projects. The same MSCS clustering and Oracle RAC methodology was extended to many SAP NetWeaver04 components such as BW, CRM, XI, etc. Expert level experience on MSCS cluster and Oracle RAC technology. Develop/implement UNIX/Windows scripted database backup routines to overcome DB13’s shortcoming for NetWeaver04 components such as BW, XI and ECC. Worked as a UNIX administrator to backup OS and DB using Veritas netbackup, Omniback and other Unix tools. Extensive disaster recovery implementation/testing/documentation on both UNIX and NT platforms using RMAN and TSM. Routine SAP/Oracle DBA responsibilities such as database upgrade from 8.0 up to 9.2, create/maintain databases/db-links/synonyms, performance tuning, storage planning, UNIX scripted backup routines. DBA support for BSI and Vertex.

·               OS migration - Migrated SAP systems among different platforms such as HP, Solaris, AIX and NT. Gained a lot of undocumented trick and tips on manipulating gigantic tables in heterogeneous system copy. The most outstanding and successful OS migration includes Solaris to AIX, HP-UX to Windows 2003 and HP to AIX, etc.

·               SAP security – design and implement SAP HR structural authorization to provide HR specific SAP security measurement. Worked very closely with HR department to trouble shoot HR security issues on user records, roles and authorization objects. Implement Virsa

 

Lucent Technology  (Dallas, TX)  January 1999 – June 1999

Sap Consultant

·               SAP data archiving - Specialized in SAP data-archiving on different modules using IXOS. Collected archiving requirements from different business departments, planed/tested /implemented data-archiving jobs. Archived terabytes of SAP data from SD, FI, MM, HR(payroll) etc. to improve DB performance. Configured/troubleshot/administer IXOS for R/3 systems. Configured the workflow for data archiving. Configured IXOS-ARCHIVE viewer  to display archived data. Planned storage for archived data.

·               DBA Administration – installed and tuned Oracle/DB2(UDB) based SAP systems.

                  

Siemens (Orlando, FL) January 1998 –  December1998

SAP Basis Consultant

·               SAP data archiving - SAP data archiving for multiple functional modules using IXOS.  Configured multiple data archiving scenarios such as printlist archiving, late archiving with barcode and early archiving. Worked as the IXOS archive server administrator. Configured ArchiveLink, created different variants for R/3 archiving objects. Schedule periodic archiving jobs to save/delete data. Installed and managed IXOS system. Homogeneous/ heterogeneous SAP system copies onto sand boxes for testing data archiving jobs. Rollout the data archiving solutions to different landscapes.

 

MCI SAP data center  (Parsipany, NJ) Jan. 1997- December 1997

SAP Basis Consultant

·               SAP data archiving – This is a project for Roche Vitamin and Fine Chemicals under FDA terms and conditions. SAP data archiving for multiple functional modules (e.g. SD, FI, MM, PP, etc.) using IXOS tool. Implement FDA regulation on archived data retention and retrievals.

     

 

 

Eastman Kodak  (Rochester, NY)  February 1994 – December 1996

SAP Basis Consultant

Install/upgrade/System copy - Perform massive R/3 installation/upgrade on different platforms such as HP, AIX, and Solaris on different databases such as Oracle and DB2. Perform numerous      homogeneous database copies to recreate R/3 systems based on Oracle and DB2.

SAP Oracle/DB2 database DBA - Create/implement/test extensive database backup/recovery procedures for R/3 systems. Advanced Oracle/DB2 performance tuning. Create Oracle DB links and synonyms for R/3 to connect non-SAP Oracle DB.

SAP Support Packages - Periodically apply support packages to SAP systems.

SAP ALE configuration – Integrate R/3 with Sterling EDI/IDOC software.

SAP security – Authorization administration including user and profile maintenance, mapping security requirement into SAP security implementation.